4.3 COM-B Behavioural Change

Analyzes why people behave as they do through capability, opportunity, and motivation. Launch on platform.

What is it?

The COM-B model (Capability, Opportunity, Motivation → Behavior) is a practical framework developed by psychologists Susan Michie, Lou Atkins, and Robert West. It helps you understand human behavior systematically by identifying key factors that enable or prevent actions. COM-B is especially valuable for designing effective interventions and strategies for behavior change.

Why is it useful?

Applying the COM-B model helps you to:

How does it work?

COM-B identifies three core elements, each influencing behavior in critical ways:

1

Capability

  • Characteristics: A person’s physical or psychological ability to perform a behavior.

  • Approach: Improve skills, knowledge, physical strength, or mental capacity to enable behavior.

  • Example: Training employees on new software (psychological capability), or providing fitness programs to improve physical stamina (physical capability).


2

Opportunity

  • Characteristics: External factors in the physical and social environment that make behavior possible or easier.

  • Approach: Adjust or redesign environments, social norms, or physical spaces to facilitate behavior.

  • Example: Making recycling bins easily accessible (physical opportunity), creating workplace cultures that support mental health (social opportunity).


3

Motivation

  • Characteristics: Internal processes (emotional and cognitive) that drive behavior, including conscious decision-making and automatic habits.

  • Approach: Influence emotions, beliefs, values, incentives, or automatic routines to increase desire or willingness to act.

  • Example: Offering financial incentives for energy-efficient choices (reflective motivation), using habit reminders or nudges for healthy eating (automatic motivation).

How COM-B Drives Behavior Change

COM-B posits a direct relationship: to change any behavior effectively, you must address at 
least one of these elements (Capability, Opportunity, or Motivation). Often, interventions that
combine elements from two or more components produce the most significant and lasting 
impacts.

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